Please check back closer to the 2019 show dates for updated information!
CONTACTING YOUR SHOW TEAM
If you are unable to find the information you need within this Exhibitor Kit, click here to contact a member of the show team to assist. We are here to help you have a great show-- thank you for exhibiting with us!
For assistance on show-site: Show management is located in the Show Office Room 206 on the mezzanine level. The Hale Service Desk (for help with carpet, freight, forklift, rentals, etc) and the Raleigh Convention Center Service Desk (for help with ordering power, water, or hardline internet) is located on the show floor along the front wall (the one with the escalators).
How to Use this Exhibitor Kit
Welcome to your Exhibitor Kit! Please use the following links to learn more about what you need to do to prepare for the show. Wondering where to start? New and returning exhibitors should all follow these critical steps for success:
1. Review the Exhibitor Manual with your show staff.
2. Place orders for show decorator services and utilities prior to the show.
3. Review move-in and out information, including the Drive-On Schedule (if you need to drive in to the convention center). All exhibitors, new and returning, should review this carefully!
4. Go over the Must-Do checklist to ensure your booth and staff are show ready.
5. Contact us with questions; we're here to help you have a great show!
Reminder: The gravel lot (and our former mashaling yard) across Lenoir St from the loading dock entrance is still not available for marshaling or parking-- it was sold for development and the owners will no longer lease it to us for the shows. Check-in for drive-in access to the convention center continues to be at Lot G. See move-in schedule below for your access times and instructions.
Exhibitor Manual (2019 UPDATE COMING SOON)
Everything you need to know about move-in, move-out, booth regulations, and more!
Must Do Checklist
After you review the Exhibitor Manual in full, this quick reference highlights all of the "must do" items in a checklist!
Show Decorator Service Manual (2019 UPDATE COMING SOON)
Show Decorator Ordering Instructions (2019 UPDATE COMING SOON)
Order your booth carpet, chairs, tables, and more! Now available: online ordering through Hale (see instructions)!
Pre-order Discount Deadline: TBD
Raleigh Convention Center Utilities Order Form
Order your electrical, internet, water, and telephone services!
Pre-order Discount Deadline: TBD
Sales and Use Tax Requirements
Food & Beverage Sampling Form and Guidelines
Sample Exhibitor Lead Card - Printable Version
Downtown Parking Lots & Garages
Insurance Application (referral to outside insurance company)
If you need to drive into the convention center in order to move into your booth, you must check the Drive-On Schedule for your assigned window. If you do not need to drive into the convention center and hand carry or cart your items in, you may enter the building between 8:00am and 7:00pm on Wednesday and Thursday. At 7:00pm, the convention center doors will be locked and once you leave the building, you will not be able to get back in. If you're in the building by 7:00pm, you may stay to work until 9:00pm. If you need to be in the building past 9:00pm, you must check in with the Show Office in room 206 (or call/text Erin Calabritto at 386-334-1713) for permission-- otherwise security will ask you to exit the building.
FLOOR PLAN & DRIVE-ON SCHEDULE
Tuesday, September 11, 2018 | 1:00pm-5:00pm Move-in for show staff, decorator, and large exhibits ONLY; no exhibitors will be permitted to enter the building if you have not been scheduled for Tuesday afternoon move-in.
Wednesday, September 12, 2018 | 8:00am-7:00pm General Move-In (drive-on access ends at 5:00pm sharp, refer to move-in schedule for your scheduled time)
Thursday, September 13, 2018 | 8:00am-7:00pm General Move-In (drive-on access ends at 5:00pm sharp, refer to move-in schedule for your scheduled time)
All exhibits must be show-ready on Thursday night. No move-in will be allowed on Friday morning. You may come in Friday morning TWO hours prior to show opening, and Saturday and Sunday ONE hour prior to show opening.
Show Dates & Hours:
Friday September 14, 2018: 11:00am - 9:00pm
Saturday September 15, 2018: 10:00am - 9:00pm
Sunday September 16, 2018: 10:00am - 6:00pm
Exhibitors may enter at 9:00am each day; please don't forget your Exhibitor Badge, available in the Show Office in Room 206.
For the safety and satisfaction of attendees who are still on the show floor, breaking down your booths prior to 6:00pm on Sunday is strictly prohibited. Please be courteous to the public (your customers), your fellow exhibitors, and show staff by cooperating with this policy-- communicating this to your staff on-site is very important.
Sunday, September 16, 2018: 6:01pm - 10:00pm
Monday, September 17, 2018: 8:00am - NOON
Hours subject to change.
Move-Out instructions can be found here. A copy will be dropped in each booth as a reminder on Saturday night.
HAVE YOU SET UP YOUR EXHIBITOR LISTING?
Your listing on our website is critical to helping customers connect with you before, during, and after the show! Don't miss out on valuable leads-- set yours up by August 31st! Click here for instructions.
Exhibitor Web Button
Bring potential customers to the show by providing this ticket discount on your website. Just follow the below steps:
1. Click here to save a copy of the button (then right click and save the image).
2. Have your web developer upload the web button to your website.
3. Once the button is uploaded have your web developer link the button to: https://raleighfallshow.tix123.com/?disc=SAVINGS